Informazioni Generali

Luogo
Work at Home
Id lavoro
12345
Categoria posizione
Rappresentante del servizio clienti (CSR)
Requisito linguistico
Portoghese

Descrizione e requisiti

Descrizione
Do you enjoy building long-lasting relationships with customers?
We are strengthening our team with an Outbound Agent Portuguese-speaking to support a client in the renewable energy sector, focused on innovative and sustainable solar solutions. If you enjoy challenges, communication, and consultative sales, this could be your next opportunity!

What’s in it for YOU!
  • Fully paid initial training, with close follow-up tailored to your needs;
  • Real opportunities for career progression — more than 50% of higher-responsibility positions are filled by former agents;
  • Employee referral program with additional bonus for every successful referral;
  • Additional benefits, including discounts at various retail store chains;
  • Integration into a collaborative work environment focused on results and continuous development.

Join Transcom as an Outbound Agent!
You will become part of our commercial team, acting as the link between customers and sustainable energy solutions. In your daily work, you will be responsible for:
  • Establishing and managing commercial contacts by phone;
  • Understanding customer needs and presenting tailored proposals;
  • Promoting solar solutions in a clear and value-oriented way;
  • Building trust-based relationships with potential and existing customers;
  • Performing other tasks related to the commercial line.

To be successful in this role, the following is needed:
  • Availability to work shifts;
  • Availability to work between 09:00 and 21:00;
  • Good computer skills;
  • Strong communication, persuasion, and negotiation abilities;
  • Results-driven mindset and goal orientation;
  • Good time management, organization, and sense of responsibility;
  • Availability to come to our office 1week per month.

This is a hybrid position, we consider that for it to be comfortable for you, you must live in a maximum radius of 30km from metropolitan Porto. But, of course that is your decision.

What Life at Transcom is like!
At Transcom, we’re fully committed  to our clients and to each other. Every day, someone starts their journey with Transcom. We take the potential people have today and turn it into skills for the future. We recognize hard work, teamwork, and the support we give one another. We champion positive, lasting change in our teams and communities. That’s who we are at Transcom. Here, we care and support each other.