General Information

Location
Matosinhos
Job ID
12008
Job Category
General Administrative
Language Requirement
English, Portuguese, Spanish

Description & requirements

Description
Transcom is a global community of customer experience experts - nimble, driven and committed to the brands we serve. As an Office Administrator, your objective is to manage the material resources within their area of responsibility, overseeing the budget and billing in accordance, ensuring the maintenance of the workplace.

Join us and help shape the future of exceptional customer experiences - one success story at a time!

A day in your life within Transcom:
  • Address the Center’s needs for requested supplies by requesting quotes, managing the Expenses Committee, and reviewing invoices for purchases made;
  • Monitor the cleaning company’s performance and report any issues detected;
  • Collaborate with the maintenance company to plan preventive measures, propose preventive actions, and implement them as needed;
  • Monitor and manage the inventory needed for the day-to-day operations of the center;
  • Assist in organizing team-building activities, including planning breakfasts, lunches, or events for work teams and managing gift cards;
  • Manage, at the administrative level, the documents generated during the invoicing process in coordination with the Finance Department, following established procedures;
  • Provide support to other sites in the region, traveling to them as needed.

What's in it for YOU!
  • International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;
  • Modern and comfortable office and relaxing spaces to take a break;
  • Receive a competitive compensation and benefits package based on your demonstrated experience;
  • Corporate benefits and discounts.

To be successful in this role, the following is needed:
  • Demonstrated professional working proficiency (C1+) in both Portuguese and English;
  • Bachelor’s degree or equivalent in Business Administration, Business Sciences (not mandatory);
  • Proficiency with Microsoft Office Suite applications;
  • Maintain motivation and a positive attitude in high-pressure situations;
  • Flexibility to work from our offices in Matosinhos and Braga (travel to Braga once per week required);
  • Previous experience in a similar role, performing administrative management duties, liaising with suppliers, budget control and billing;
  • Experience in the contact center industry is a plus.

What life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.