General Information

Location
Porto
Job ID
10558
Job Category
Operations Leadership
Language Requirement
English, Portuguese

Description & requirements

Description
Transcom is a global community of customer experience experts - nimble, driven, and committed to the brands we serve. Join us as a Junior Business Manager, where you’ll lead client accounts, drive growth and collaborate with top-performing teams to deliver outstanding results. Ready to make an impact?

Apply now and let’s start something brilliant!

Join Transcom as a Junior Business Manager!
Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
  • Support revenue growth initiatives and contribute to achieving team targets;
  • Assist in client relationship management and help maintain high levels of client satisfaction;
  • Support sales and business development activities by identifying new opportunities and strengthening existing relationships;
  • Collaborate with internal teams to ensure smooth operations and continuous improvement;
  • Participate in recruitment, onboarding, and team support activities when needed;
  • Help maintain quality standards and contribute to process optimization.

What’s in it for YOU!
  • International and inclusive environment, that makes you feel supported, encouraged and welcome from day one;
  • Continuous development through our internal learning platforms and external training;
  • Corporate benefits and discounts.

To be successful in this role, the following is needed:
  • Fluency in English (C1+);
  • Portuguese skills (B1+) are valued but not mandatory;
  • Previous experience or internship in Client Relations, Sales, Customer Support or similar areas is a plus;
  • Strong communication and interpersonal skills;
  • Commercial mindset with an eagerness to learn and grow;
  • Good organizational and problem-solving abilities;
  • Familiarity with CRM tools or business environments is a plus.

What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other.
You’re included just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.