Transcom

Transcom is seeking a passionate and driven HR Manager to join our team in The Netherlands!

Transcom is a rapidly expanding global customer experience specialist, with more than 30,000 employees delivering services in 33 languages in 28 countries around the world. The company provides CRM solutions to clients in a wide range of industry sectors including telecommunications and e-commerce, travel and tourism, retail, financial services and utilities.

This is a key role where the main responsibilities are implementing, monitoring and promoting both Global and Regional HR strategies. These strategies are based on our three pillars - client focus, operational excellence and leadership & culture.

Locally, the HR Manager will support the local management team by controlling HR processes and policies, and by taking responsibility for operational HR KPIs.

Join us as an HR Manager..

In this role you will:

• Monitor and participate in local activities regarding industrial relationships with Unions and employer associations

• Ensure legal compliance throughout human resource management

• Develop and implement HR strategies and initiatives aligned with the overall business strategy

• Ensure HR-related local and global processes are executed correctly and on time

• Assure compliance with local labour laws and Health & Safety protocols

• Lead and develop our HR department, overseeing all aspects of the employee lifecycle

• Continuously promote the Transcom way of working

What’s in it for YOU!

• A dynamic and international work environment

• Opportunity to work on a hybrid setup (partially remote)

• Work-life balance and flexibility in your schedule

• Upskilling and mentorship

• Freedom, empowerment and self-leadership

• Competitive salary and benefits package

What we are looking for:

• Proven experience as an HR Manager or equivalent, with a strong understanding of Dutch labour law and local labour market

• University diploma or degree in a related subject is an advantage

• Experience with Google Suite, MS Office and any other HR IT solutions

• Excellent communication and interpersonal skills

• Ability to work within an international team environment

• Capacity to quickly analyse situations and provide solutions

• A positive mindset and a talent to remain motivated

• Can use initiative and make things happen

• Fluency in written and spoken English, a second language would be an advantage

Please note that only CVs in ENGLISH will be considered for the next stage of the recruitment process.

Work address

Transcom WorldWide B.V.

Leonard Springerlaan 27

9727KB Groningen

Closing date for applications: Sunday 20th October 2024.

What Life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”