Transcom

Transcom is looking for talented individuals like you to join our awesome team! Be the next Onboarding Specialist  for our Pasig site.

Join us as an Onboarding Specialist!

The position requires effective leadership and business execution for the following key focus areas. Additional responsibilities may be added as the needs of the business change and expand:

• Manage requisitions and candidates through the full onboarding process from offer through the first day of employment, and partner with the Recruiting team to ensure metrics and KPIs are met

• Serve as the primary point of contact for candidates and hiring managers throughout the entire recruitment process

• Assist with the development and maintenance of candidate communications, contracts/offer letters, disclosures, internal rosters, and reports

• Monitor candidate pipelines within onboarding and research blocks or problems and make recommendations for improvement

• Ensure that all candidates pass the minimum requirements for the role regarding completion of paperwork and any pre-employment checks

• Document and maintain processes for new hire onboarding

• Develop and maintain training materials and documentation for new onboarding team members and/or temporary resources

• Ensure all onboarding team members and temporary support resources are trained for their role

• Facilitate weekly reviews to ensure all candidates have completed all requirements for the role and documentation is updated and accurate

• Provide regular reporting and updates to managers on candidate onboarding pipeline, initiatives, and metrics

• Maintain a high level of professionalism and confidentiality at all times

• Continuously review and evaluate the processes for needed improvements

• Adhere to assigned performance metrics

• Other duties, as assigned

What we are looking for:

To be successful in this role you must…

• Hold a high school diploma, or equivalent

• 3+ years of onboarding experience, with strong focus on high-volume hiring/onboarding

• Be fluent in the English language

• Solid experience with G-Suite and Microsoft applications

It will help if you have:

• Experience in the Call Center BPO industry

• Familiarity withFamiliarity with applicant tracking systems (specifically Avature) and social media applications

What's in it for YOU!

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are providing these employee benefits, which you'll be able to utilize once you join our team! 

• Day 1 HMO

• Meal & Transportation Allowance*

• Rice Subsidy*

• Clothing Allowance*

• 24/7 Teleconsult

• Free Psychologist Consultation

• In-house & Online Pharmacy

• Scholarship Program

• Retirement Fund

• Free Meal & Medicine (through company's Tap Card Rewards)

• Loyalty Incentives

• Accidental & Life Insurance

• Free Shuttle Service

*Note: Applicable to Level 1 & 2 positions only.

What Life at our company is like!
We’re relentlessly committed to our clients and each other. Every day, someone starts their journey with us. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are highly driven by our "Malasakit" culture. In its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.