Transcom

Transcom is looking for talented individuals like you to join our awesome team! Be the next Learning & Development Manager  for our Transcom Pasig site.

Join our Transcom Family as a Learning & Development Manager!

Job Objective:

To drive, support and sustain Transcom’s learning culture through structured projects and initiatives that contribute to operational performance, organizational effectiveness & transformation, as aligned to Transcom’s vision, mission, values, and strategic goals.

DUTIES AND RESPONSIBILITIES: 

Talent Development & Leadership Effectiveness 

1. Manage and facilitate leadership development programs for the region (Internship Program, Continuous Development, Coaching etc), evaluate effectiveness and validate follow through initiatives to ensure continuous development using learning technologies.

2. Conduct developmental needs analysis to identify the critical skills gaps of the region’s leadership profile.

3. Monitor and measure post assessments scores that are correlated in an improvement or decrease in Operational KPI scores.

4. Contribute to the development of global and regional Learning and Development programs to support talent retention and career development.

5. Drive coaching quality through using blended learning sessions that will foster the coaching culture across the region.

6. Coordinate with the Country Heads, Operations Leaders and Regional Functional Heads in driving organisational effectiveness by supporting the talent development requirements of the cluster. 

7. Manage the region’s learning community, and serve as the representative to global learning community initiatives.

Talent Assessment

1. Support the region’s administration of talent assessments on core and functional competencies, and other assessment domains to determine readiness and capability vis-à-vis the Transcom Leadership profile.

2. Partner with the Global Learning & Development team and/or accredited vendors in designing and developing talent assessments based on the region’s requirements.

Talent Insights and Analytics

1. Conduct analytics and develop insights from information gathered through diagnostic and assessment tools, including but not limited to employee attrition / retention, performance management, coaching effectiveness, organizational climate, talent readiness, competency assessment, and employee satisfaction / engagement.

2. Communicate results of insights and analysis to key stakeholders, facilitate action planning with leaders, and formulate data driven recommendations and development interventions to address current and emerging issues and trends.

Change Management & Transformation

1. Partner with the region's leadership team in implementing change and transformation initiatives.

2. Contribute to identifying strategies and tools to develop organizational change readiness, support shift in mindsets and behaviors, and contribute to overall organizational effectiveness.

3. Facilitate and implement interventions to help employees manage change and issues resulting from organizational integration, transition, adjustment and other sensitive organizational changes.

What we are looking for:

To be successful in this role you must…

Educational Background:

- Bachelor’s degree preferably related to Psychology, Organizational Behavior, Communications, Human Resources or equivalent experience 

- Certifications / Courses in Adult Learning/Teaching Methodology, Postgraduate Studies in Education, Certification in Training and/or Coaching are an advantage

Previous Work Experience:

- 3- 5 years’ experience in Organizational Development, Talent Management / Development, Training & Leadership Development, or Process Improvement

Knowledge & Skill Requirements:

- Working knowledge and background in Organizational Diagnosis, Talent Development, Succession Management, and Organizational Assessment and Analytics 

- Proficient in Google Docs, Sheets. Slides, Forms and other Google for Work applications

- Adept in high-impact presentation skills and data storytelling

- Highly competent in effective business, team and interpersonal communication skills

- Strong in client relationship / stakeholder management and project management

What's in it for YOU!

Driven by our "Malasakit" culture, we make certain that our team members are well-cared for. Hence we are providing these employee benefits, which you'll be able to utilize once you join our team! 

• Day 1 HMO

• Meal & Transportation Allowance*

• Rice Subsidy*

• Clothing Allowance*

• 24/7 Teleconsult

• Free Psychologist Consultation

• In-house & Online Pharmacy

• Scholarship Program

• Retirement Fund

• Free Meal & Medicine (through Transcom’s Tap Card Rewards)

• Loyalty Incentives

• Accidental & Life Insurance

• Free Shuttle Service

*Note: Applicable to Level 1 & 2 positions only.

What Life at Transcom is like!
At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are highly driven by our "Malasakit" culture. Transcom, in its very core, is all about an inclusive team that is focused on people. It all comes down to setting the bar for dignity, equality, and respect. It means that each one takes part in proactively shaping, cultivating, and building the company we want to work and live in. This is why genuine concern is so vital to us.Transcom is looking for talented individuals like you to join our awesome team! Be the next Learning & Development Manager  for our Transcom Pasig site.