Transcom

We’re CX fanatics, with technology at the core of everything we do. The most-loved brands rely on us to deliver seamless, tech-driven experiences. We’re looking for a passionate Quality Assurance Engineer

to join our team and help us build cutting-edge solutions that make a real impact.  Ideally you will have experience in testing web applications coupled with a strong technical background and a solid  understanding of the software development life cycle. As the QA role plays an important part in our company’s product development process, even after the software has been delivered, the QA Engineer will support our clients before and during user acceptance testing.  If you’re ready to start something brilliant, apply today!

Join Transcom as a Quality Assurance Engineer! 

In this role, you will:

• Write, maintain and execute Test cases and Test Plans

• Verify requirements, acceptance criteria and design in user stories before development

• Perform manual testing for web application and AI based web applications

• Identify, record, document thoroughly and track bugs

• Apply critical thinking and troubleshooting skills to efficiently identify the root cause of bugs/defects 

• Develop, update and execute automated tests 

• Collaborate with the AI team to refine and validate LLM-generated outputs

• Leverage AI-driven automation to evaluate and verify LLM-generated outputs 

• Utilise other LLMs for cross-validation

• Support end user testing (UAT) - reproduction, validation and analysis of the reported issues

• Create, review and maintain sprint reports based on QA KPI

• Create and maintain testing manuals for your project

• Ensure the project meets the client’s requirements and quality goals

• Show the ability to adapt to new testing strategies

• Stay up-to-date with new testing tools and test strategy

What's in it for YOU!

• International and inclusive environment, that makes you feelsupported, encouraged, and welcome from day one

• Continuous development through our internal learning platforms and external training

• Modern and comfortable office and relaxing spaces to take a break;

• Flexible work schedule

• Life-work balance

• Opportunity to choose work type: remote, office or hybrid

• Corporate benefits and discounts.

To be successful in this role, the following is needed:

• Bachelor’s Degree in Computer Science, Computer Engineering, Information Technology or a related tech field

• Minimum of 1 year of related work experience

• Familiarity with functional, integration, end-to-end testing methodologies for web applications

• Experience in Test Automation, API Testing, Test Engineering, and Performance Testing

• Good knowledge of QA testing methodologies and familiarity with software development life cycle

• Strong analytical skills to create test cases for manual and automated testing

• Understanding of genAI LLM

• Experience in programming languages such as C#, Java, or Python

• Basic knowledge of SQL and Developer tools (Chrome Dev)

• Experience working in an Agile/Scrum development process

• Familiarity with: Postman, Jira, Confluence, Bitbucket and Google workspace or similar tools for the same purpose

• Working knowledge of Python “pytest” framework + Playwright

• Fluency in English is a must (both written and spoken). Other languages are a plus

• Enthusiasm and proactive approach

• Strong analytical and problem-solving skills; well-developed critical thinking skills

• Ability to multitask and work under pressure

• High degree of organization, individual initiative, and personal accountability

• High focus on quality

Please include a CV in English.

Closing date for applications is Wednesday 23rd April 2025

What Life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.