Informazioni Generali

Luogo
Zagreb
Id lavoro
2877
Categoria posizione
Tecnologia dell'informazione (IT)
Requisito linguistico
Inglese

Descrizione e requisiti

Descrizione

Transcom is a rapidly expanding global customer experience specialist, with more than 50 service centers employing more than 30,000 people delivering services in 33 languages. The company provides CRM solutions to clients in a wide range of industry sectors including telecommunications and e-commerce, travel and tourism, retail, financial services and utilities. Do you want to join our fast growing IT community? 


We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists ambitious about making things work. We continuously evolve to be one step ahead by anticipating the newest technology and trends to improve the customer experience from reactive troubleshooting to active solution-finding. It is what we call Smarter People Experiences.


Join us as a Data Engineer!

  • Taking ownership over the external-facing data pipelines that are integral to our success

  • Optimizing our offerings for efficiency and reliability at scale

  • Identifying areas of architectural improvement to remove the potential for human error

  • Collaborating with product and engineering teams to create innovative solutions to challenging problems

  • Building out a testing framework to ensure uptime and reliability of data pipelines

  • Understanding the analytics data we collect from our systems and how it relates to the business value being produced


What’s in it for YOU!

  • Career opportunities - growth within the company, both horizontal and vertical

  • Personal and professional development: conferences, training, and coaching on the job

  • Winning atmosphere and supportive team - we strive for collaborative, informal vibes with a focus on getting things done

  • Opportunity to be innovative and pitch your own ideas

  • Freedom in execution and forming of the organization

  • Multicultural communication and best practice sharing

  • Team buildings

  • Education budget set in each department

  • Personalised development plan

  • Hybrid working model

Requirements

What we are looking for:

  • Degree in Computer Science or related fields

  • SQL knowledge is a must, as well as other programming languages such as (Python, Java, etc)

  • Experience in Cloud environments, especially Google Cloud Platform

  • Demonstrated experience with Apache Airflow and Apache Beam SDK are nice to have

  • Experience with serverless databases, such as Google BigQuery

  • Exposure to traditional ETL tools like SAP Data Services

  • REST API development experience

  • Extended experience with different relational and columnar databases

  • Experience with visualization tools (Business Objects, Looker, Tableau, others) is nice to have

  • Development practice following Agile methodology

  • Self-organized and responsible for task delivery, guaranteeing excellent quality, as well as delivery respecting deadlines

  • Superb problem-solving skills, with an analytical and data-driven mindset

  • Excellent communication skills and a team player attitude

  • Ability to work in a geographically and culturally diverse environment

  • Ability to meet deadlines and work under pressure

  • Ability to travel abroad if required and occasional off-hours availability

  • Fluency in English is a must (both written and spoken). Other languages are a plus


What Life at Transcom is like!


 At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.


At Transcom, we follow our values. We live them, we breathe them, it is what we base our day to day work life on (and it is not just an empty promise, ask anyone).

We’re here to support

We keep our promises

We come as we are

We’re team players

We’re lifelong learners


We’re sure you loved everything you’ve read and heard, and would definitely love to learn more. In that case, apply, come talk to us, we are an open book. You will get all the nitty-gritty details, no hidden agendas, no false promises. What you hear/see, is what you get.

https://www.linkedin.com/company/transcom/life/302cb7a8-3f32-449b-ae17-bb7ac69df6c1/

We would love to meet and talk to you! And hopefully soon say: “Welcome to Transcom!”


“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”