Transcom

We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!

What's in it for YOU!

• International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;

• Continuous development through our internal learning platforms and external training;

• Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;

• 2-3 weeks training course that will introduce you to the specifics of the job;

• Modern and comfortable office and relaxing spaces to take a break;

• Flexible work schedule;

• Free taxi rides for shifts ending between 7:30PM and 11PM;

• Corporate benefits and discounts.

Join Transcom as a Customer service representative !

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

• Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;

• Provide an excellent customer experience by responding to customer queries in a timely and accurate way, via tickets;

• Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;

• December 29th, rotating shifts