Transcom

We're CX fanatics, with technology at the core of everything we do. The world's most-loved brands rely on us to deliver seamless, tech-driven experiences. Now, we're looking for a Mid-Level Automation Engineer (RPA) to help us build innovative automation solutions that transform the way we work. Sounds interesting? Apply now!

Join Transcom as a Mid-Level Automation Engineer (RPA)!

Be part of a collaborative team driving the future of intelligent automation across our global business. In this role, you'll design, develop and optimise automation solutions using the latest RPA technologies, while helping shape our journey into AI-powered automation. If you're passionate about solving complex problems and making a real business impact, we'd love to hear from you.

In this role, you will:

• Design, develop and deploy scalable RPA solutions using UiPath and Microsoft Power Automate

• Analyse business processes and identify new opportunities for automation

• Build integrations and automation components using C#, Python and TypeScript

• Monitor, maintain and continuously improve existing automation solutions

• Contribute to our migration from on-premise infrastructure to Google Cloud Platform (GCP)

• Explore and prototype agentic AI and Large Language Model (LLM) solutions to enhance automation capabilities

• Work closely with business stakeholders to deliver automation projects aligned to strategic objectives

• Mentor junior engineers and share technical knowledge across the team

• Produce clear technical documentation to support long-term scalability and operational excellence

What's in it for YOU!

• International and inclusive environment that makes you feel supported, encouraged and welcome from day one

• Opportunity to work with cutting-edge automation technologies including RPA, cloud platforms and AI

• Continuous development through our internal learning platforms and external training

• Hybrid working environment

• Opportunity to influence the future direction of automation across a global organisation

• Corporate benefits and discounts

To be successful in this role, the following is needed:

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent practical experience

• Around 2–5 years' experience delivering RPA solutions in production environments

• Hands-on experience with UiPath and Microsoft Power Automate

• Strong development skills in at least two of the following: C#, Python or TypeScript

• Knowledge of APIs, web technologies and general IT infrastructure

• Experience of cloud technologies, ideally Google Cloud Platform, or a willingness to develop your cloud expertise

• Interest in AI-driven automation and emerging technologies such as agentic AI and LLMs

• Experience using Git or similar version control tools

• Strong analytical and problem-solving skills

• Excellent communication skills with the ability to work effectively across technical and business teams

• Fluency in English, both written and spoken

Please include a full CV, in English, with your application.

Closing date for applications is Sunday 9th August 2026

What Life at Transcom is like!

At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.