Transcom

Join Transcom as a Finnish Customer Service Representative

Transcom is a global community of customer experience specialists — nimble, curious, driven, and lifelong learners — all dedicated to supporting some of the world’s best-loved brands. We are looking for Finnish-speaking Customer Service Representatives who are passionate about helping others and committed to delivering outstanding service.

What’s in it for YOU!

• An international, inclusive environment where you will feel welcome, supported, and encouraged from day one.
• Continuous development through internal learning platforms and external training opportunities.
• Clear career progression paths — 90% of our leaders started their careers in customer service.
• A permanent, full-time employment contract.
• Relocation support to help you settle in smoothly.
• Corporate benefits, including discounts on travel, fashion, electronics, food, home decor, and more.

Your role as a Customer Service Representative

You will provide front-line support for one of the leading digital banks in the Nordic region, which offers a variety of financial products to help customers manage their finances. Your responsibilities will include:

• Responding to customer inquiries via phone, email, or chat in a timely and accurate manner.
• Providing efficient, friendly, and professional customer support.
• Contributing to the success of the project by sharing knowledge, proposing improvements, and working collaboratively with your team.

What we are looking for

• Proficiency in Finnish (C1 level or native), both written and spoken.
• Good command of English (B2 level or higher), both written and spoken.
• Good computer literacy and the ability to learn new systems quickly.
• A solution-oriented mindset with strong multitasking skills.
• A positive attitude and the ability to stay focused during high-volume periods.
• A willingness to learn and adapt in a dynamic environment.
• Availability to start on June 2, 2025.

Life at Transcom

With 30,000 specialists in 29 countries, delivering services in 33 languages, Transcom is a truly global company. We work with some of the world’s most well-known brands across various industries and are proud to invest in our people.

At Transcom, we are committed to our clients and to each other. Every day, someone begins their career journey with us — developing their potential, growing their skills, and being recognized for their contributions. We believe in teamwork, mutual support, and creating a positive impact on the communities we serve.

Interested?

If your profile matches what we are looking for, we will invite you to a digital interview to provide more information about the position and get to know you better. Interviews take place continuously, so please submit your application as soon as possible.

For more information about the position, feel free to contact us at hello.spain@transcom.com

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national  origin, disability status, protected veteran status or any other characteristic protected by law.