Transcom

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.

An exciting opportunity with this dynamic and fast-growing business awaits the right candidate in the role of Customer Service Agent.

What's in it for YOU!

Join our Transcom Family as a Talent acquisition.

Job Description:

• Finding the right match between candidate and Transcom via first selection
• Coordinating existing and new vacancies
• Being part of the full recruitment life-cycle
• Maintaining and improving collaboration with temp / recruitment agencies
• Using and evaluating algorithms and test-tools for quality improvement
• Supporting improvement in all recruitment steps (search, screen, test, match)
• Driving candidate attraction and experience proactively
• Working by KPI driven performance
• Communicating and collaborating closely with OPS

What we are looking for:

Professional qualifications/Specific knowledge:

• Minimum studies: University diploma or degree (Law, Labor Relations, Work Studies, Business Administration and Management or similar).
• Specific training and/or work experience in Human Resources Administrative Management.

Information technology:

• Office package: Spreadsheets. Excel. High Level; Word processor. Word. Intermediate-High Level; Presentations. Power Point. Intermediate-High Level; Communication. Email: High Level.
• Previous experience in HR is an advantage.

Languages

• German: C1/ B2
• English: B1/B2

What Life at Transcom is like!

Join the positive vibes, Join Transcom family!