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Quality Lead - German (M/F)

Portugal Job ID 3107
Are you passionate about delivering excellence and driving performance in a multilingual environment?We’re looking for a dynamic Quality Lead and Trainer to join our team of contact center specialists. In this role, you’ll play a key part in ensuring top-notch service by leading quality...
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Quality Lead - Italian Market (M/F)

Portugal Job ID 2951
Join our team as a skilled Team Leader, helping your fellow agents on their way to success. We provide customer support by phone, e-mail and chat ensure high quality and satisfaction for our clients. Here's what we're all about:Join our Transcom Family as an English Speaking Team Leader!support...
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Quality Specialist - English

Egypt Job ID 2774
Join our Transcom Family as a Quality Specialist.Responsibilities:Quality Assurance:Conduct regular audits of customer interactions (calls, chats, emails) to assess service quality and ensure compliance with established protocols.Provide detailed and constructive feedback to agents and Team Leads...
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Quality Specialist - German

Egypt Job ID 2772
Join our Transcom Family as a Quality Specialist.Job Description:Monitor inbound & Outbound calls and evaluate agents performance concerning the quality of service offered through all channels.Perform mystery calls to ensure accurate and consistent information delivery to the...
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