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Quality Specialist - English

Egypt Job ID 6337
Join our Transcom Family as a Quality Specialist.Responsibilities:Quality Assurance:Conduct regular audits of customer interactions (calls, chats, emails) to assess service quality and ensure compliance with established protocols.Provide detailed and constructive feedback to agents and Team Leads...
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Receptionist- PT&ING (M/F)

Portugal Job ID 5398
Transcom is a global customer experience specialist, and we are seeking an organized, efficient and proactive Office Administrator Assistant to join our dynamic team. If you are someone who thrives in a fast-paced environment and is looking to contribute to the smooth functioning of office...
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Regional WFM Manager

Albania Job ID 6245
We're excited to announce an opportunity for an experienced Workforce Management leader to step into a pivotal role as Regional WFM Manager with Transcom.This role focuses on a specific region - including Albania and Italy - and provides a chance to drive significant impact within our...
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