General Information

Location
Fredrikstad
Job ID
6475
Job Category
Customer Service Representative (CSR)
Language Requirement
English, Swedish

Description & requirements

Description
We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. One of our clients, reMarkable in Norway, is now looking for motivated customer service professionals with an interest in business development to strengthen and grow their sales organization.

reMarkable is an innovative company that specializes in creating digital notebooks and advanced e-paper technology. Their products combine the traditional feel of writing on paper with digital solutions, offering an efficient and creative user experience. Known for its sleek design and user-friendly technology, reMarkable is a leader in its field.

What's in it for YOU!
  • Training: Comprehensive training to ensure your success in the role
  • Salary: Standard salary + a fixed bonus
  • Working Hours: Monday to Friday, 08:00–17:00 (can be flexible as long as 7.5 hours/day)
  • Contract: 100% project-based employment for 6 months, with a strong possibility of extension
  • Location: Enjoy working full remote, with occasional travel to reMarkable’s office in Oslo

Join us as a Sales Support for reMarkable!
As Sales Support, you will play a key role in enabling reMarkable's sales strategies. You will work with the client’s business development team, build customer relationships, and assist in closing sales deals with their B2B customers. In this role, you will contribute to reMarkable's sales success by converting business opportunities into sales.
  • Facilitate outbound calls for potential leads coming from the website inquiries and other channels
  • Support in building and managing sales and admin reports
  • Answer general questions and inquiries for B2B segment
  • Process orders and track shipments to ensure timely delivery of products
  • Provide administrative support to Sales and Marketing team

What we are looking for:
  • Proficient in both spoken and written English and Swedish
  • Experience in sales is an advantage but not a MUST
  • Interest in business development and sales support strategies
  • Ability to work efficiently with CRM systems and maintain high data quality
  • Strong relationship-building skills


What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mind-set, there’s no end to how far we can go together.