General Information

Location
Kaunas
Job ID
11122
Job Category
Customer Service Representative (CSR)
Language Requirement
English

Description & requirements

Description
We’re CX fanatics, as passionate about our clients as their fans are. It’s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for a Content Quality Specialist and we want you to join us!

What's in it for YOU!
  • Start working full-time from May 11th;
  • Opportunity to choose work type: office (Kaunas, R. Kalantos St. 32) or hybrid;
  • 7-day training program (Mon–Fri, 09:00–17:30), where you will learn about the role;
  • Various schedule: the department operates Mon–Sun, 08:00–02:00 (including weekends depending on business needs, shifts cannot be chosen individually);
  • Fixed-term contract until December 31st, 2026;
  • Unlimited growth opportunities: 90% of the company's executives and leaders started their careers as customer service specialists;
  • Free taxi within Kaunas city limits if your shift starts or ends between 22:00–02:00;
  • Continuous development through internal learning platforms and external training;
  • Free coffee, fruit days, healthy snacks, and relaxation areas for breaks;
  • Participation in company events, sports activities, and social responsibility initiatives;
  • Internal competitions with various prizes — from company merchandise to gift vouchers;
  • Access to the perks.lt platform;
  • Salary: €1179 gross/month (working full-time, daytime hours) + €100 average monthly performance bonus based on performance.

Join us as a Content Quality Specialist!
In this role, you will:
  • Work with Vinted, Europe’s largest online marketplace for second-hand fashion;
  • Be responsible for website content safety and user monitoring;
  • Ensure users follow established rules and take appropriate action when encountering inappropriate behavior or prohibited content.

What we are looking for:
  • Great English skills (B2 level);
  • Ability to quickly absorb information and adapt to change;
  • Strong attention to detail and critical thinking skills;
  • Interest in the latest fashion trends.

What Life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
We are objective in our recruitment process, so we use standardized testing to get to know you better. Look for tests in your email after applying.