Transcom

Transcom is a global community of customer experience experts – nimble, driven, and committed to the brands we serve.  Right now, we’re looking for a Business Development Manager for the German markets.  The successful person will promote our BPO core services to key decision makers within local and international brands. They will focus on profitable business utilising the onshore-nearshore-offshore site models.

Ready to start something brilliant? Join us and take your career to new heights!

Key Responsibilities:

• Develop and execute winning sales strategies

• Identify and target high potential targets

• Manage the sales pipeline and provide accurate forecasting

• Collaboration with Marketing for effective Lead Generation

• Building and nurturing strong relationships with prospects

• Spearheading new client acquisition, particularly in local markets

• Ensure Bid Management alignment with client priorities

• Establishing a foundation for long-term client relationships

• Leading contract and proposal negotiations

• Close deals effectively

What are we looking for?

• Studies in Business Management, Sales & Marketing, STEM or other relevant subjects
• Proven  experience in: Sales, Marketing or Account Management within local/international CX-BPO, leading CX-platform software, CX-consultancy 
• Experience with popular CRM platforms like Salesforce or similar tools is essential 
• Familiarity with sales enablement platforms and content management systems such as Seismic, Showpad or Highspot is a bonus
• Fluency in written and spoken German
• English verbal and written skills (minimum C1 level)
• A third European language would be a strong advantage

All applicants should include a full CV in English

Closing date for applications is Friday 15th  August 2025

What life at Transcom is like:

Transcom is an international company - we now have more than 30 000 employees globally! We have 90+ call centers, across 29 countries where our employees offer the best customer service experience with estimated 2 million customer interactions on a daily basis.  At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to ho