Transcom

Transcom is a global leader in customer service and commercial solutions for some of the world’s most well-known brands. With a strong presence  in the market, we deliver outstanding service experiences - and now, we want you to be part of our team!

In this role, you’ll be supporting one of Europe’s leading healthcare providers, delivering outbound service to both patients and healthcare professionals. If you’re interested in a meaningful, growing industry where your work has a real impact, this is the perfect opportunity!

What we offer:

• Language Bonus & Meal Allowance added to your salary;

• Paid training and ongoing support: we’ll provide everything you need to feel confident and capable in your role from day one;

• Career development: over 70% of our leadership positions are filled internally;

• Referral bonus program: invite friends to join us and earn extra rewards;

• Additional perks: enjoy discounts at major retailers, wellness benefits and more.

Join us as an Outbound Specialist in the German market:

We’re looking for an Outbound Service Specialist to strengthen our commercial team. If you’re a dynamic person, eager to learn, and passionate about offering business solutions that meet clients’ needs, this is your opportunity.

Your mission will be:

• Reach out to patients and healthcare professionals by phone;

• Present and recommend service or solutions tailored to their healthcare needs;

• Communicate clearly and empathetically, especially in sensitive health-related conversations;

• Accurately document interactions and contribute to continuous service improvements.

Requisitions:

• Native or fluent in German (C1+);

• Fluent in English (B2+);

• Excellent communication skills and emotional intelligence;

• Proactivity, eager to learn and excited about working in the healthcare field;

• Availability to work in a rotating shift schedule.

Why Transcom?

• Fully remote work with full technical and training support;

• Real career growth in a fast-growing, purpose-driven industry;

• A welcoming, inclusive workplace that values your well-being.

What is life like at Transcom?

Transcom is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through our extensive network of contact centers and remote agents.

We are 30 000 customer experience specialists in over 69 contact centers in 26 countries, providing services in 33 languages to global brands in a variety of industries. Transcom is a company committed to equal opportunities between men and women.

At Transcom, we are strongly committed to our customers and to our team. Every day, someone starts his or her journey with Transcom, harnessing the current potential and transforming it into skills for the future. We are recognized for working hard, for working as a team, and for supporting each other. 

We are Transcom - there is no limit to how far we can go together.