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Quality Lead - German (M/F)

Portugalia ID stanowiska 3107
Are you passionate about delivering excellence and driving performance in a multilingual environment?We’re looking for a dynamic Quality Lead and Trainer to join our team of contact center specialists. In this role, you’ll play a key part in ensuring top-notch service by leading quality...

Quality Specialist - English

Egipt ID stanowiska 2774
Join our Transcom Family as a Quality Specialist.Responsibilities:Quality Assurance:Conduct regular audits of customer interactions (calls, chats, emails) to assess service quality and ensure compliance with established protocols.Provide detailed and constructive feedback to agents and Team Leads...