Transcom

We are a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. And we want you to join us!

What’s in it for YOU!

• Start working full-time from March 24th;

• Hybrid work model: combine work from home and our office in Kaunas (R. Kalantos 32) or from Vilnius shared workspace;

• Stable work schedule: department works I-V, 9:00 AM - 7:00 PM;

• 2-week training course that will introduce you to the specifics of the job;

• Career opportunities: 90% of our managers and leaders started their careers as customer service specialists;

• Performance and referral bonuses;

• Continuous development through our internal learning platforms and external training;

• Corporate, sport and social responsibility events;

• The opportunity to use the perks.lt platform;

• Internal contests with various prizes – from company merchandise and gift vouchers to fully paid vacations abroad!

• Salary - 1520-1686 Eur (before taxes). The minimum wage is paid during the training. Your salary will increase just after the training.

Join us as a Business Clients Orders Coordinator!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

• Communicate by e-mail and phone with customers and help pioneer more sustainable solutions;

• Help deliver packages more efficiently, create more connections around the world and find more ways to take action and give back;

• Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!

What we are looking for:

• Great French and English skills (both B2 level or higher);

• Experience with Excel/Google sheets (it will be your daily tool);

• Strong verbal and written communication and interpersonal skills, such as empathy and listening;

• Ability to quickly absorb information, adapt and respond to change;

• Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support.

What life at Transcom is like!

At Transcom, we’re relentlessly committed to our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Check your e-mail after applying to this position, there will be a short test waiting for you, which will let you learn a little more about yourself! We will inform only the selected candidates about the next recruitment stage.