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Quality Specialist - English

Egypte ID de travail 6337
Join our Transcom Family as a Quality Specialist.Responsibilities:Quality Assurance:Conduct regular audits of customer interactions (calls, chats, emails) to assess service quality and ensure compliance with established protocols.Provide detailed and constructive feedback to agents and Team Leads...

Receptionist- PT&ING (M/F)

le Portugal ID de travail 5398
Transcom is a global customer experience specialist, and we are seeking an organized, efficient and proactive Office Administrator Assistant to join our dynamic team. If you are someone who thrives in a fast-paced environment and is looking to contribute to the smooth functioning of office...

Regional WFM Manager

Albanie ID de travail 6245
We're excited to announce an opportunity for an experienced Workforce Management leader to step into a pivotal role as Regional WFM Manager with Transcom.This role focuses on a specific region - including Albania and Italy - and provides a chance to drive significant impact within our...