General Information

Location
Cairo
Job ID
5136
Job Category
Information Technology (IT)
Language Requirement
English

Description & requirements

Description

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.

An exciting opportunity with this dynamic and fast-growing business awaits the right candidate in the role of an IT Specialist.


Responsibilities

  • Review diagnostics and assess the functionality and efficiency of systems
  • Implement security measures
  • Monitor security certificates and company compliance of requirements
  • Offer technical support to company staff and troubleshoot computer problems
  • Install and update company software and hardware as needed
  • Anticipate and report the cost of replacing or updating computer items

Qualifications

  • 1-2 years of Experience as an IT Specialist
  • University Graduate
  • Experience in the BPO Industry is a PLUS
  • Very good English Level
  • Flexible with overnight shifts


“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”