Description & requirements
Transcom is a global community of customer experience experts – nimble, driven, and committed to the brands we serve. Right now, we’re looking for a Sales Manager (French speaking markets) to help drive our success through strategic business development and growth. By promoting our BPO core services to key decision makers within local and global brands, the successful person will look to secure new offshore opportunities.
Ready to start something brilliant? Join us and take your career to new heights!
Key Responsibilities:
Develop and execute winning sales strategies
Strategic prospect identification
Collaboration with Marketing for Lead Generation
Building and nurturing strategic prospect relationships
Ensure Bid Management alignment with client priorities
Lay the foundation for long-term client relationships
Manage sales pipelines and forecasting
Foster a Collaborative and Seamless Transition Process
Drive a Culture of Continuous Improvement and Learning
What are we looking for?
Studies in Business Management, Sales & Marketing, STEM or other relevant subjects
Proven experience in: Sales, Marketing or Account Management
International CX-BPO, leading CX-platform software, CX-consultancy experience would be a real bonus
Knowledge of Google Suite
Experience with popular CRM platforms like Salesforce or similar tools is essential
Familiarity with sales enablement platforms and content management systems such as Seismic, Showpad or Highspot is a bonus
Fluency in written and spoken French
English verbal and written skills (minimum C2 level)
All applicants should include a full CV in English
Closing date for applications is Friday 31st January 2025.
What life at Transcom is like:
Transcom is an international company - we now have more than 30 000 employees globally! We have 90+ call centers, across 29 countries where our employees offer the best customer service experience with estimated 2 million customer interactions on a daily basis. At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.