General Information

Location
Skopje
Job ID
2586
Job Category
Customer Service Representative (CSR)
Language Requirement
English

Description & requirements

Description

Are you a driven and dynamic professional with excellent knowledge of English and strong IT skills? If so, Transcom has an exciting opportunity for you, giving you the possibility to turn ordinary moments into extraordinary experiences while enjoying plenty of benefits. Step into the spotlight as an English Speaking Client Reconnection Specialist, where we're not just about customer service – we're experts at making meaningful connections. Join us in our global mission to be the best at what we do and help us bring smiles to our customers' faces.


What's in it for you

  • Competitive salary: your hard work will be rewarded with an attractive compensation package of 40,590 MKD;

  • Start date: 09/09/2024 – don't wait too long to begin your exciting new journey with us;

  • Employment contract opportunities: ensuring career stability;

  • Private health insurance: your well-being is our top priority;

  • Paid training: we invest in your success through training and ensure you're well-guided from the get-go;

  • Monthly performance bonuses: we recognize your hard work and dedication;

  • Referral Bonuses: we reward your loyalty;

  • Modern office: work in our new offices located in Ohrid, equipped with the latest technology and amenities to enhance your work experience;

  • Expanding your knowledge: acquire new skills thanks to the our company's learning platform;

  • Career advancement:  we're dedicated to helping you build a brighter future;

  • Global exposure: interact with colleagues from across the region, providing you with a unique opportunity to gain international experience and broaden your horizons;


Join us as an English Speaking Client Reconnection Specialist!

  • The job begins with paid training to help you understand our systems and processes;

  • You'll be in regular contact with both old and current company clients, sharing current promotions; 

  • You will use the English language on a daily basis, providing you with the opportunity to improve it;

  • You will have full support from your Team leader as well as from other team members;


What we are looking for?

  • English guru: Fluent knowledge of the English language (both oral and written communication);

  • Technology enthusiast: basic skills to handle technological challenges;

  • Excellent communicator: effective, clear, and transparent communication;

  • Curious personality: eager to acquire new knowledge;

  • Team player: committed to open cooperation to achieve shared objectives;

  • Ambitious: focused on personal and professional growth;

  • Previous outbound project work experience is considered an advantage but it is not mandatory;


What life at Transcom is like?

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.